Travel Club Refund Policy

Purpose and Scope

This Refund Policy explains how Travel Club (“we,” “us,” or “our”) manages refunds for travel packages, accommodations, tours, and related services booked through our website, travelclub.in (the “Site”). By using our services, you acknowledge that you have read, understood, and agreed to this Refund Policy in its entirety.

Booking and Payment Terms

1. Booking Confirmation: Once you book a travel package or service on our Site, you will receive a booking confirmation via email.

2. Payment: Full or partial payment may be required at the time of booking, depending on the specific travel package or service. Payment instructions will be clearly indicated at checkout.

Cancellation Policy

1. Customer-Initiated Cancellations:

   • You may cancel your booking at any time before your scheduled departure date or service date by contacting our support team.

   • Cancellation fees may apply based on the cancellation deadlines and policies set by our partners (e.g., airlines, hotels, tour operators).

2. Travel Club-Initiated Cancellations:

   • In rare circumstances, we or our partners may be forced to cancel a travel package or service due to unforeseen events (such as natural disasters, political instability, or force majeure).

   • If we initiate the cancellation, you will be offered a full refund or the option to reschedule to a future date, subject to availability and partner agreements.

Refund Eligibility

1. Refund Timing:

   • If your cancellation request is made before the applicable deadline, you may be eligible for a partial or full refund, depending on the specific service’s terms and conditions.

   • Refunds are typically processed within 10–14 business days from the date of the approved refund request.

2. Non-Refundable Services:

   • Certain services (e.g., heavily discounted or promotional offers, last-minute bookings, or customized packages) may be non-refundable.

   • You will be clearly notified if a booking is non-refundable prior to payment.

Partial Refunds and Deductions

1. Booking Fees and Transaction Charges:

   • A processing fee and/or transaction charges may be deducted from your refund amount to cover administrative costs and payment gateway fees. These fees will be clearly detailed at the time of booking.

2. Supplier Policies:

   • Airlines, hotels, tour operators, and other third-party suppliers each have their own cancellation and refund policies. Any additional charges or penalties imposed by these suppliers will be deducted from your final refund amount.

Changes or Amendments

1. Modification of Bookings:

   • If you wish to modify your booking (e.g., change dates, destinations, or passenger names), please contact our support team as soon as possible.

   • Amendments are subject to availability, additional charges, and the relevant supplier’s change policies.

2. Policy Updates:

   • Travel Club reserves the right to update or modify this Refund Policy at any time without prior notice. The latest version will always be available on our Site.

Special Circumstances

Force Majeure and Unforeseen Events:

• If your travel is disrupted by events beyond your control (natural disasters, government actions, pandemics, etc.), we will make every effort to secure the best possible refund or rescheduling options under the terms of our suppliers.

• Please note that each supplier (e.g., airline or hotel) may have different policies regarding force majeure situations, which we must adhere to.

How to Request a Refund

1. Contact Us: Email our customer support team at info@travelclub.in or call us at +91-98738 28294 with your booking details (booking ID, traveler name, date of travel).

2. Response Time: Our team will review your request within 2–3 business days and confirm the outcome and any applicable charges.

Liability Disclaimer

Travel Club does not assume liability for any direct or indirect losses due to partner or supplier actions, including cancellations, schedule changes, or other disruptions. Refunds can only be issued if and to the extent that the respective supplier releases the funds back to Travel Club.